Head of Databases & BI Development - Glasgow or London

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A unique opportunity has become available for a Head of Databases & BI Development to join the programme team in Maggie's London office in Hammersmith or our Glasgow office on a full time permanent basis. 

You will lead Database and Business Intelligence activity across the organisation, developing, delivering and leveraging Maggie’s two CRM systems (Salesforce and Charity CRM) and our associated Data Warehouse, as well as nurturing team skills and expertise in order to maximise fundraising income, optimise supporter experience and grow our Maggie’s centre visitor base.

You will be educated to degree level (or equivalent professional experience) with five years’ experience of leading database and BI support provision.

You will understand the intricacies of data and differences between production and BI systems and have experience of line management responsibility within an IT/database/BI team environment.

You will be flexible and responsive with strong problem-solving skills, be calm under pressure and have a strong but collaborative approach to challenging the status quo in terms of database-related processes.

Your responsibilities

• Create annual Database & BI operating plans and ensure team activities are fulfilled accordingly.

• Develop and lead on the information, operations systems and processes that underpin all of Maggie’s fundraising and visitor data collation, storage and use.

• Oversee database administration including storage/archiving procedures, uploads, capacity planning, database integrity/security, application installation/customisation, licence monitoring and staff training on programme CRM.

• Ensure continued availability of the data systems, ensuring recovery and back-up in the event of system failure and analytical data warehouse, in collaboration with IT where required.

• Lead/undertake the design and automation of streamlined, enhanced processes and procedures.

• Contribute to the transition to new systems, including a new finance and HR system, ensuring effective integration of systems and data.
  

Benefits we offer

In addition to a highly rewarding career, we offer a range of staff benefits, including:

• a unique, experiential induction week based in one of our centres
• a competitive holiday entitlement
• workplace pension with the option to apply to continue NHS pension
• the option to apply for a Bike Loan, Travel Card Loan, Ride to Work scheme and much more.

Read more about our staff benefits

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How to apply

Take a look at the full job description Head of Database and Business Intelligence July 2024.pdf

Please send your CV and cover letter to recruitment@maggies.org by 21 July 2024 at 06 pm.

Interview details to be confirmed.